FAQs

How long will my Statement the label order take to arrive?

Orders will be processed and sent within the next business day after payment being received. For dropshipped orders, these come from various locations and can take up to 30 days to be delivered. We send Statement the label item orders via Sendle.

Domestic orders

  • Delivered within 10 working days (Metro Areas)
  • Delivered within 18 working days (Rest of Australia) 

International orders 

  • International Standard orders may take up to 20 business days for delivery

If you have not received your order by the expected date please check the tracking information first, if you still can't locate your order then email info@statementthelabel.com.au and we will assist as best we can and find a solution.

What makes Statement the label candles unique?

Our candles are made of a BeeSoy Blend which is delicately blended with ethically sourced Beeswax and Soy Wax. The BeeSoy contains no paraffins or polymers and is a 100% natural wax which have a host of additional benefits with the inclusion of beeswax such as, aiding with air purity thanks to the negative ions released when burning beeswax. When burning your Statement the label candle you’ll notice a soothing and calm flame, another characteristic unique to burning beeswax.

Is Statement the label planning on creating more products under the brand name?

Yes!! I have SO many ideas in mind. As the business develops and I get the hang of things I will continue to expand my product ranges with exciting, creative and potentially unexpected products...